Knowledge base

Getting Started (3)

Setting up Voicemetrics? Find all the essential information to get started here.

Client Account (2)

• How do I create a Client Account?
• Setting Up a Client Account

White Labelling (4)

• How Can I White-label Agency Account?
• How do I update my Brand information?
• How do I connect a Custom Domain?

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Payment Plans (4)

• How do I connect my Stripe Account?
• How to Generate an API key in my Stripe Account?
• How do I set up Subscription Tiers?

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Generate API Key for AI Voice Platform Essentials. (3)

This guide outlines the essentials for seamless AI voice platform integration.

VAPI: Steps to generate API key (1)

• VAPI: Steps to Generate API Key

Bland: Steps to generate API key (1)

• Bland: Steps to Generate API Key

Retell: Steps to generate API key (1)

• Retell: Steps to Generate API key

Client Account Management (3)

Manage client accounts efficiently by setting permissions, roles, and access preferences.

Creating a Client Account (3)

• How do I create a Client Account?
• How do I extend a Client Account Trial Days and Free Minutes?
• How do I set Permissions and Settings for a Client Account?

Client Account Menus Overview (4)

• Client Account - Analytics Overview
• Client Account - Agents Overview
• Client Account - Calls Overview

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Deactivating a Client Account (2)

• How can I Enable or Disable a Client Account?
• What is the process to delete a Client Account?

Client Account Subscription Management (3)

Manage client-account subscriptions, including plan upgrades, downgrades, and renewals, with ease.

Stripe Integration Essentials (3)

• How to Connect Your Stripe Account?
• How to Generate an API key in my Stripe Account?
• How Currency Selection Works and How to Set It Up?

Subscription Management Essentials (6)

• How do I set up Subscription Tiers Pricing in Agency Panel?
• How do I Subscribe to a plan in a Client Account?
• How can I Change the Plan in a Client Account?

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Subscription Pricing FAQ (24)

• Is it mandatory to create Subscription Tier plans?
• How can Disable or Hide the subscription plans page in a Client Account?
• How do I Enable Pricing Plans for a Client Account?

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Custom Domain (1)

This guide explains how to set up a custom domain for enhanced branding and efficiency.

Setting Up a Custom Domain (9)

• How do I connect a Custom Domain?
• Setting Up a Custom Domain with Cloudflare
• Setting Up a Custom Domain with Namecheap

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Email SMTP Setup (1)

Learn how to configure Email SMTP for reliable and secure email delivery.

Email SMTP Setup Essentials (3)

• How to Customize Your Email Templates?
• How to Set Up Your Own SMTP?
• How to Set Up and Verify a White-Labeled SMTP?

User Management (1)

Learn how to handle user accounts, roles, and access control seamlessly.

User Management Essentials (6)

• How do I Create and Add an Agency User?
• How do I Create and Add a Client Account User?
• How can I Edit or Update a User’s Details?

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