Setting Up a Custom Subdomain with cPanel

 This section provides step-by-step instructions to configure a custom subdomain using cPanel. Learn how to create and manage subdomains to enhance your platform's functionality.

Prerequisites

• A domain pointed to a hosting provider with cPanel installed.

• Access to your cPanel account.

Step 1: Log in to cPanel

• Sign in to your cPanel account using your credentials.

Step 2: Access the Simple Zone Editor

• Once logged in, navigate to the Simple Zone Editor section.

Step 3: Configure the Custom Domain

• Navigate to Dashboard > Settings > Custom Domains.

• Add your custom subdomain in the provided field.

Step 4: Add a Record

• Access your domain hosting service’s DNS Management section.

• Add the following DNS record details to your domain manager:

• Enter the following details:

  • Record Type: CName

  • Name or Host: Your prefix of domain name (or) sub domain name eg, "app".mydomain.com

  • Value or Target: cname.voicemetrics.ai

  • Click Save to add your DNS.

Notes:

• SSL Configuration: It automatically generates an SSL certificate for your custom domain. If not, you may need to install one manually.

• DNS Propagation Time: DNS updates can take up to 24 hours to reflect globally.

Following these steps, your custom domain should be successfully configured using cPanel.

Connect Your Custom Domain in your Agency Account

For step-by-step instructions, refer to this article: [How do I connect a custom domain?]