How do I set up a Sender Email Address?

Modified on Fri, Mar 14 at 3:57 PM

How do you set up a Sender Email Address?

This guide explains how to configure a sender email address for customer notifications. Follow the steps below to input sender details, authenticate your account, and test the setup to ensure seamless email delivery.


Steps to Configure a Sender Email Address

Follow this step-by-step guide to configure a sender email address for customer notifications. Learn how to input sender details, set up the SMTP server, authenticate your account, and test the connection for reliable email delivery.


1. Access SMTP Settings

  • Log in to your admin dashboard.
  • Navigate to White label > Email SMTP Setup


2. Configure SMTP Server URL

  • Enter your SMTP server address (e.g., smtp.example.com).
  • Provide the port number: 465


3. Authenticate Your Account

  • Enter your SMTP username (typically your email address) and password.
  • Select the appropriate security protocol (TLS or SSL).
  • Enter your Sender name and Sender Email




4. Enter Sender Name Details

  • Enter your Sender name and Sender Email


5. Test the Configuration

  • Click Test Connection to verify the setup.
  • Ensure the test email is successfully delivered to confirm the configuration.


6. Save Changes

  • After verification, click Save to apply the settings.



Your sender email address is now successfully configured and ready.

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